If you’re responsible for the safety and security of commercial or residential properties or are in property management, then you may have come across remote video surveillance. A type of technology that uses a site’s CCTV system to remotely survey or monitor a site, it claims to have some great features. But what are the real benefits of remote video surveillance for property management? Keep reading as we do a deep dive into the topic.
- What is remote video surveillance?
- How is remote video surveillance used for property management
- 12 benefits of remote video surveillance for property management
- Remote video surveillance with RMS
What is Remote Video Surveillance?
Remote video surveillance is a technology that allows an individual or organisation to monitor and manage the video feeds of cameras that have been strategically placed around a site, as part of a CCTV system. This is done via the internet or a dedicated network and allows for real-time viewing of video feeds, recording of footage as well as playback features, all carried out remotely. This means that the footage can be accessed by authorised individuals from anywhere in the world, at any time, as long as they have an internet connection.
The main purpose of remote video surveillance is so that sites or those managing a site’s security can oversee and secure premises without actually having to physically be there.
How is Remote Video Surveillance used for Property Management?
There are many ways in which remote video surveillance is used for property management, whether that be for security or safety reasons, or just to create a better tenant experience.
Security Monitoring
The presence of CCTV and surveillance cameras will firstly act to deter criminals from intruding onto a property or carrying out vandalism. Remote video surveillance will also record the incident and help catch the culprit!
Tenant Safety
Remote surveillance of key areas, hallways or entrances can improve tenant safety and act as evidence in resolving any tenant or management conflicts.
Maintenance
Property managers can ensure properties are highly maintained by carrying out remote inspections to identify any issues or to check if repairs are underway. It can also be used to ensure contractors or maintenance personnel are carrying out their instructed work.
Access Control
Cameras at property entrances and exits allow for the monitoring of who has entered and left the building.
Amenities Management
Many property developments have multiple amenities available for their tenants and therefore remote video surveillance is often used to ensure they are all kept in good condition, without the need for someone to physically inspect them. Amenities such as pools, gyms and other common areas can be remotely checked, as well as car parks in which video surveillance can be used to detect unauthorised vehicles.
12 Benefits of Remote Video Surveillance for Property Management
The are many benefits of using remote video surveillance for property management.
1. Alarm Verification
The use of CCTV cameras can be used to verify incidents that have triggered alarms. For instance, a fire alarm activation or intruder alert can be confirmed by viewing the live footage. This allows for reduced false alarms and tenant disruption.
2. Improved Safety & Security
The use of remote video surveillance increases the safety and security of a site, especially if it is being professionally monitored.
3. Safer Property Car Parks
Property car parks have their associated risks such as stolen cars, break-ins and hit and runs. Remote video surveillance can identify culprits and allow any incidents to be acted upon quickly.
4. Better Customer Service
Many tenants look for good property safety when choosing a home or business space. They want to feel safe and secure, which video surveillance can help achieve. Figures show that 60% of tenants don’t feel safe in their homes due to fire safety concerns. Among other things, remote video surveillance can help tenants feel safer.
5. Reduced Labour Costs on Physical Personnel
Property managers can save costs on physical personnel with remote video surveillance. Onsite security may not be needed or can be reduced due to their job being able to be carried out remotely.
6. Improved Health & Safety
Remote health and safety patrols via video surveillance can identify any issues or potential hazards before they become an issue, therefore improving the safety of a property.

7. Respond to Issues in Real-Time
The ability to view video footage in real time allows sites and businesses to respond to issues as they happen, from anywhere in the world. For instance, real-time monitoring of entrances, car parks and hallways can help to prevent vandalism and keep tenants safe. In a non-security context, it can ensure building personnel or groundkeeping duties are kept on schedule.
8. Capture Visual Evidence for Incidents
Remote video surveillance technology allows sites to capture and access footage that can be used for evidence in criminal trials or other issues.
9. Reduce Maintenance Costs
Sites can reduce their maintenance costs by using remote video surveillance to identify any issues before they become a bigger problem, thus acting as a preventive tool.
10. Prevent Unauthorised Tenants
Video surveillance can be used to only allow authorised individuals or tenants to enter a property, improving the overall safety of the building, via visitor verification.
11. Prevent Illegal Dumping
Remote video surveillance can help combat illegal dumping by acting as a deterrent to individuals, who know they will get caught on camera. If individuals are captured dumping illegal waste, the footage can be used to identify the culprits and bring them to justice.
12. Reduce Liability Risks
Remote video surveillance can help to reduce liability risks for property owners or managers, as the video footage can demonstrate compliance with safety regulations as well as evidence in determining liability in the event of an accident or injury on the property.

Remote Video Surveillance with RMS
At RMS, we have a selection of remote video surveillance monitoring solutions available, that can be customised to suit the needs of your sites. We work across a range of industries and are an experienced team passionate about delivering a customer-first experience to our clients.
To find out more click here or call us on 0330 002 1149 for a free quote.












