Lone Worker Monitoring
Professional Lone Worker Monitoring Services
RMS provides trusted lone worker monitoring services in the UK, delivering 24/7 protection for employees who work alone or in high-risk environments. As an NSI Gold accredited Alarm Receiving Centre, we ensure lone workers are continuously monitored, supported, and protected through real-time check-ins, alerts, and emergency response procedures.
Our service helps employers meet their legal duty of care while ensuring the safety and wellbeing of their workforce.
What is Lone Worker Monitoring?
Lone worker monitoring is a safety system designed to protect employees who work alone without direct supervision. It uses monitoring devices, apps, or check-in systems that connect to a 24/7 Alarm Receiving Centre. If an employee is in distress, misses a check-in, or triggers an alert, immediate action is taken to ensure their safety. This provides a vital safeguard for workers in isolated or high-risk environments.
Employers have a legal responsibility under UK health and safety regulations to ensure the safety of lone workers. Lone worker monitoring helps businesses:
- Meet Health and Safety at Work Act requirements
- Comply with risk assessment obligations
- Reduce liability in the event of incidents
- Demonstrate proactive safety management
How Lone Worker Monitoring Works
Our lone worker monitoring service in the UK connects employees directly to our 24/7 control room. Depending on the setup, lone workers may use: Mobile apps, GPS tracking devices, panic alarms, and scheduled check-in systems.
When an alert is triggered or a check-in is missed:
- Our monitoring centre is instantly notified
- Operators attempt to contact the lone worker
- If required, emergency services and keyholders are contacted
- Location data and incident details are shared for rapid response
This ensures fast, reliable protection in any situation.
Why Lone Worker Monitoring is Essential
Lone workers face increased risks due to working in isolation, including:
- Accidents or injuries
- Medical emergencies
- Workplace violence
- Environmental hazards
Without monitoring, incidents may go unnoticed for hours. A monitored system ensures immediate response when it matters most.
Benefits of a Lone Worker Monitoring System
The benefits of our lone worker services include:
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Enhanced protection for your employees whilst they’re at risk of injury alone or crime
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Allows employers to meet their legal duty of care
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Peace of mind and confidence in their security for employees whilst lone working
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Quick response to incidents
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Professional, honest and transparent service
How Much Does Lone Worker Monitoring Cost?
Lone worker monitoring can vary in price from site to site. The overall cost of the contract will depend on the size of the site and area the lone worker is covering as well as how often a site wished the monitoring team to check-in on their lone worker. This could be intermittently or through constant 24/7 monitoring.
The best way to get an accurate cost is to get in touch with the team who will provide a bespoke quote that is honest and obligation-free. Call 0330 002 1149 today or click here for our online contact form.
Industries We Support
Our monitoring solutions are used across:
- Security personnel
- Healthcare and social care workers
- Facilities management staff
- Construction and maintenance workers
- Utility and field engineers
- Cleaning and out-of-hours staff
Each solution is tailored to the level of risk involved.
Statistics on Lone Worker Monitoring
150 lone workers are either physically or verbally attacked every day.
Lone workers make up 20% of the UK workforce.
Why Choose RMS?
RMS is a leading UK provider of lone worker monitoring services, and provide reliable protection so lone workers are never truly alone. We offer:
- NSI Gold accredited Alarm Receiving Centre
- 24/7 monitoring and response
- SIA licensed and trained operators
- Flexible monitoring solutions (apps, devices, check-ins)
- Full transparency and reporting
- Nationwide UK coverage
What Happens Next?
If you’re looking to:
- Set up a new lone worker security solution for your employees
- move your existing lone worker service contract to us
call us on 0330 002 1149 to get a free quotation today. One of our expert Monitoring Centre team will discuss your requirements in more detail. They can answer any questions and detail the next steps.
If you have any questions regarding any of the monitoring services we offer then please don’t hesitate to get in touch with us. We’re more than happy to answer any questions.