Remote Monitoring Services

We are a 24/7 Alarm Receiving Centre facility that provides fire and security alarm system monitoring for installers across the UK

Guaranteed to reduce unwanted alarms, our monitoring service will save you and your business money, time and effort. Fully NSI Gold approved, we provide reliable and fully bespoke security monitoring solutions to give you and your customers full peace of mind.

Call us today on 0330 002 1149

Trusted by Leading Security Companies

Our Remote Monitoring Services

Having your customers’ fire & security monitored provides an extra level of protection for your business, site and employees. At RMS, we not only provide monitoring services but also system reporting and excellent direct customer service. When it comes to remote monitoring services, it’s important to find an Alarm Receiving Centre (ARC) that holds itself to the highest of standards. RMS are NSI Gold accredited meaning our CCTV, VSS, Fire Alarm and Intruder Alarm monitoring services are second to none.

CCTV Monitoring Services

A non-monitored CCTV system or VSS puts your business at serious risk of crime being undetected. Our comprehensive CCTV monitoring service is tailored to your customer’s requirements to ensure constant protection out of hours.

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Intruder Alarm Monitoring

If an intruder alarm triggers out of hours, who will be notified? Too many businesses don’t have their systems monitored. We provide a complete intruder alarm monitoring service to ensure round the clock peace of mind.

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Fire Alarm Monitoring

Protecting sites through fire alarm monitoring is imperative in protecting businesses. Reduce employee risk, reduce business downtime and more importantly protect against the devastating risk of fire.

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View All Security Monitoring

Explore all our security monitoring services that cover all key security systems and more. Choose from CCTV, fire alarm access control and lone worker monitoring, as well as other security support services to give sites total peace of mind.

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Did you know? We also monitor non-security systems

At RMS, we monitor what matters to your business and sites. We understand that every business hold varying risks that will impact business efficiency and productivity. Our remote monitoring solutions for non-security systems extend to critical infrastructure and key operating systems for your businesses, ensuring no issue goes unnoticed and can be addressed quickly.

Helpdesk Services

Provide a premium helpdesk service with professional in-bound call handling. A bespoke service that includes message and call handling, call escalation and professional switchboard services. Free up valuable resources and ensure no opportunity is mishandled.

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EV Charge Point Monitoring

Reduce EV charge point downtime with 24/7 EV charge point monitoring. Know when a charge point it out-of-use or working inefficiently and instantly take action to rectify the issue. Keep customers and employees happy and company fleets productive.

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Virtual Concierge Services

Eliminate the need for on-site security to verify employees and visitors with a virtual concierge service. Provide high-quality customer service with a cost-effective solution that improves site security and management.

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View All Non-Security Monitoring

Discover our entire portfolio of risk reducing non-security monitoring services. We have the capabilities to monitor nearly any system, allowing us to create bespoke site solutions that save sites time and money.

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Fully NSI Gold approved

We are proud to be fully National Security Inspectorate (NSI) Gold approved category 2 ARC, a specialist certification for the fire and security sectors that is renowned to hold the most thorough, professional and stringent standards in the industry.


You can have full peace of mind that the monitoring of your systems and the RMS team are performing at the highest quality.


Why choose RMS?

We monitor what matters. At RMS, we help sites prevent downtime and financial loss caused by the key systems they rely on. Covering a range of systems and bespoke event triggers, we offer a tailored monitoring service that’s cost-effective and designed to improve your business’ productivity and efficiency.

Uninterrupted Monitoring Service
We can provide a completely uninterrupted monitoring service to our clients, due to our highly secure and self-contained Remote Monitoring Centre. Be rest assured that your key systems will never be compromised by our security.

Advocates for Innovation
We are advocates for innovation and technology development and are constantly striving to embrace new technologies to enhance our service. Our customers experience the most up-to-date technology available for a constantly improved service.

Hand-Picked 5* Team
Our monitoring team are carefully chosen and provides a world-class service. Each operative is SIA licenced, BS7858 vetted, fully trained and together they hold a wealth of experience. Honesty and transparency are central to our customer service provision, so only people who display these traits, as well as demonstrating a belief in providing excellent customer service make the grade.

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Download the Complete Guide to Outsourcing Monitoring to an ARC eBook for free. Discover everything you need to know about ARCs and outsourced system monitoring, including how it will benefit your business and sites.

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