Intruder Alarm Monitoring
Professional Intruder Alarm Monitoring
RMS provides trusted intruder alarm monitoring services in the UK, delivering 24/7 protection for commercial and industrial sites through our NSI Gold accredited Alarm Receiving Centre (ARC).
Our service ensures that every alarm activation is instantly received, verified, and responded to by trained monitoring operatives, helping to prevent break-ins, reduce damage, and protect your business around the clock.
What is Intruder Monitoring?
Intruder monitoring is the 24/7 remote supervision of intruder alarm systems by a professional Alarm Receiving Centre. When an alarm is triggered, whether by forced entry, motion detection, or perimeter breach, a signal is instantly sent to our control room where trained operatives assess the situation and take immediate action. This ensures that no alarm goes unnoticed, especially during out-of-hours periods when premises are most vulnerable.
We pride ourselves on our superior service compared to other alarm monitoring companies. With our intruder alarm monitoring provision, you’ll receive a fully transparent, honest service along with detailed reports for every single system activation, sent direct to you. We hold full NSI Gold accreditation and operate to BS5979 category II standards.
How Does Intruder Alarm Monitoring Work?
Our intruder alarm monitoring service in the UK connects your security system directly to our 24/7 control room.
When an alarm is activated:
- A signal is sent instantly to our Alarm Receiving Centre
- Our trained operatives verify the activation in real time
- If a genuine intrusion is suspected, we contact keyholders or emergency services immediately
- Where required, escalation procedures are followed based on site-specific instructions
This rapid response significantly reduces the risk of theft, vandalism, and unauthorised access.
What are the Benefits of Intruder Alarm Monitoring?
When you have your intruder alarm installations monitored by us, the benefits include:
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Better protection of your building from the effects of break in
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Reduction of business downtime if an intruder is detected and caught or deterred
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Immediate response to alarm system activations
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Less unwanted false alarms by only acting on confirmed alarms
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Honest, transparent and professional service
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In-depth reporting on every single alarm activation
What’s the Difference Between Monitored & Non-Monitored Intruder Alarms
| MONITORED | NON-MONITORED |
| Out of hours alarm activations receive immediate response | If out of hours there’s the potential that no-one will hear the alarm, and if so, may not report to anyone |
| More peace of mind against the potential of break ins whilst site is empty | Intruders likely to be undetected if alarm not acted on, resulting in business loss and potential site damage |
| 24/7 support from our expert team of Monitoring Centre Operatives | No out of hours support |
| Potential for reduction of insurance premiums when intruder alarm system is monitored | No insurance premiums reduction |
Is Intruder Alarm Monitoring Essential?
Having your intruder alarm system monitored isn’t essential by law. However, your customers insurance company may stipulate that you have your system monitored in their terms and conditions, and it may also reduce their insurance premiums. We strongly advise you to have your alarm systems monitored, especially if your customers are considered a high-risk business, or if your business closes overnight when there are no staff on-site.
Having your intruder alarm systems monitored gives you and your customer the peace of mind that their business is always protected.
ECHO Connected
For systems that are installed to an accredited standard and are maintained by an accredited maintenance company and that have a URN, your system will be ECHO (Electronic Call Handling Operations) Connected at our ARC. ECHO provides for communication between accredited ARC’s and Police Forces through machine-to-machine systems, resulting in a faster Police response.
Is your ARC ECHO Connected? We are, you can verify this on the ECHO Website. For more information on ECHO read our blog post here
How Much Does Intruder Alarm Monitoring Cost?
Intruder alarm monitoring can vary from site to site. This is because there are various factors that influence the overall cost. These include the number of sites, the size of these sites as well as the type, scale and complexity of the intruder alarm systems in place. Each intruder alarm monitoring contract is therefore bespoke in price.
Get in touch with the RMS team and they can provide an honest, no-obligation and free quotation for your sites. Call us on 0330 002 1149 or get in touch here.
Statistics on Intruder Alarm Monitoring
There were over 225,000 burglaries in the last year, including those of commercial properties.
An average of 69.2 crimes every hour affecting businesses.
What’s the Next Step?
If you’re:
- looking for a new monitoring contract for your intruder alarm system, or
- considering moving your existing monitoring contract to us
then call us on 0330 002 1149 for a free, no obligation quotation. One of our Monitoring Centre team will be available to discuss your requirements in more detail. They can answer any questions you may have, and let you know of the next steps. Then, if required, we’ll arrange a free on-site security survey or send you a monitoring quotation.
For more information on alarm monitoring be sure to check out our complete guide to intruder alarm monitoring.
