The Team
Here at RMS we take transparency very seriously. We want you to feel confident in the skills, expertise and abilities of our highly trained team of security professionals. That’s why we carefully select and intensively train our entire team to ensure you receive the service you expect.
Professional, dedicated, polite, passionate, helpful & honest. These are just some of the words that are used by customers of RMS to describe our team. Whether they are a security operative, team supervisor, administrator or sales contact, the team at RMS are perfectly aligned and focused to deliver outstanding customer service, 100% of the time.
-
Sophie Watson
Sales Manager
Sophie has 9 years industry experience, starting as a BDM increasing recurring revenue her focus was cutting costs and improving customer service for end users. Being the customer of the ARC has provided valuable experience and offered an insight into how the ARC/Installer relationship can be improved. She is passionate about providing excellent customer service and is driven by continuous improvement.
-
Claire Elgie
RMS General Manager
Claire brings a wealth of experience to the RMS team with over 13 years of experience within the security monitoring industry, of which 5 years have been spent with RMS. Claire has exceptional knowledge of remote monitoring, having spent many years as a supervisor of several monitoring centres and continuously driven to deliver a world-class service to our RMS clients.