info@remote-monitoring.co.uk

Non-Security Monitoring Services

We don’t just monitor security systems. Our services extend to monitoring critical infrastructure like server rooms, EV charge points & more

We understand that not all site risks are security based and we, therefore, monitor the systems that matter and provide the remote services that improve site efficiencies.

Call us today on 0330 002 1149

Our Non-Security Monitoring Services

Our ability to monitor non-security systems puts us at a cut above other remote monitoring providers. We can monitor a variety of non-security systems, reducing the associated risks to each business site. Whether that be the risk of flooding, computers going offline or freezers turning off overnight, we have the capabilities to connect key site systems back to our ARC facility for 24/7 monitoring. 

Our remote services extend to offering various efficiency-enhancing remote services that can save you and your sites money and time. From remote helpdesk and concierge services to improve customer and visitor experience, to remote health and safety patrols to improve overall safety.

Helpdesk Services

Professional inbound call handling ensures your customers receive a high-end, professional service, and inbound calls are never missed. Our solutions include message and call handling, call escalation, and professional switchboard services.

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EV Charge Point Monitoring

RMS has partnered with iEquos, an EV charge point management software, to provide an all-in-one management solution for EV chargers across multiple sites, with full 24/7 monitoring carried out by our NSI Gold approved ARC and highly experienced monitoring operatives.

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Flood & Water Monitoring

Flood & water monitoring by RMS provides sites with an accurate, reliable and instant notification system for the changes in water. Aimed at sites wanting to protect against flooding or those that need a bespoke solution to maintain constant water conditions, flood & water monitoring is an effective way to protect a site and business.

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Virtual Concierge Services

Virtual Concierge Services is cost-effective and improves site efficiency and productivity. It eliminates the need for an on-site security guard or employee to verify employees and visitors as well as oversee the site management.

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Air Conditioning Monitoring

Many sites will rely on certain air conditions for the day-to-day running and success of their businesses. Air conditioning (AC) is often used to manage these air characteristics, but adequate monitoring of the AC system can prove to be a key component in securing business success and eliminating potential risks.

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Fridge & Freezer Monitoring

Many sites and businesses rely on the use and workings of fridges and freezers. From supermarkets and restaurants to warehouses and hospitals, many sites need working fridges and freezers to operate their businesses. However, what happens during a powercut in the middle of the night, if an electrical fault occurs or an increase in temperature?

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Fully NSI Gold approved

We are proud to be fully National Security Inspectorate (NSI) Gold approved category 2 ARC, a specialist certification for the fire and security sectors that is renowned to hold the most thorough, professional and stringent standards in the industry.

 

You can have full peace of mind that the monitoring of your systems and the RMS team are performing at the highest quality.

 

Why choose RMS?

We monitor what matters. At RMS, we help sites prevent downtime and financial loss caused by the key systems they rely on. Covering a range of systems and bespoke event triggers, we offer a tailored monitoring service that’s cost-effective and designed to improve your business’ productivity and efficiency.

Uninterrupted Monitoring Service
We can provide a completely uninterrupted monitoring service to our clients, due to our highly secure and self-contained Remote Monitoring Centre. Be rest assured that your key systems will never be compromised by our security.

Advocates for Innovation
We are advocates for innovation and technology development and are constantly striving to embrace new technologies to enhance our service. Our customers experience the most up-to-date technology available for a constantly improved service.

Hand-Picked 5* Team
Our monitoring team are carefully chosen and provides a world-class service. Each operative is SIA licenced, BS7858 vetted, fully trained and together they hold a wealth of experience. Honesty and transparency are central to our customer service provision, so only people who display these traits, as well as demonstrating a belief in providing excellent customer service make the grade.

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