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Non-Security Monitoring Services

Professional Non-Security Monitoring Services You Can Rely On

RMS provides advanced non-security monitoring services in the UK, helping businesses monitor critical systems, infrastructure, and operational environments 24/7.

Call us today on 0330 002 1149

What Is Non-Security Monitoring?

Non-security monitoring is the remote supervision of operational and environmental systems that are critical to the day-to-day running of a business. Unlike traditional security monitoring, which focuses on threats such as intrusions or fire, non-security monitoring focuses on system performance, faults, and environmental changes, ensuring issues are identified and resolved before they impact your operations.

Our Non-Security Monitoring Services

Our remote non-security monitoring service covers all your critical operational systems, helping ensure your business runs efficiently and without disruption. At RMS, we monitor essential infrastructure such as server rooms, refrigeration systems, environmental controls, EV charge points and other key technologies to keep your sites fully operational. Through our NSI Gold accredited Alarm Receiving Centre (ARC), systems are continuously monitored, providing early fault detection, reduced downtime and complete peace of mind.

As well as monitoring critical systems, we also offer a range of services that support day-to-day operations and improve overall efficiency. From virtual concierge and helpdesk support to remote system management and alert handling, RMS acts as an extension of your business, helping you maintain performance, reduce risk and keep everything running smoothly.

Helpdesk Services

Professional inbound call handling ensures your customers receive a high-end, professional service, and inbound calls are never missed. Our solutions include message and call handling, call escalation, and professional switchboard services.

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EV Charge Point Monitoring

RMS has partnered with iEquos, an EV charge point management software, to provide an all-in-one management solution for EV chargers across multiple sites, with full 24/7 monitoring carried out by our NSI Gold approved ARC and highly experienced monitoring operatives.

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Flood & Water Monitoring

Flood & water monitoring by RMS provides sites with an accurate, reliable and instant notification system for the changes in water. Aimed at sites wanting to protect against flooding or those that need a bespoke solution to maintain constant water conditions, flood & water monitoring is an effective way to protect a site and business.

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Virtual Concierge Services

Virtual Concierge Services is cost-effective and improves site efficiency and productivity. It eliminates the need for an on-site security guard or employee to verify employees and visitors as well as oversee the site management.

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Air Conditioning Monitoring

Many sites will rely on certain air conditions for the day-to-day running and success of their businesses. Air conditioning (AC) is often used to manage these air characteristics, but adequate monitoring of the AC system can prove to be a key component in securing business success and eliminating potential risks.

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Fridge & Freezer Monitoring

Many sites and businesses rely on the use and workings of fridges and freezers. From supermarkets and restaurants to warehouses and hospitals, many sites need working fridges and freezers to operate their businesses. However, what happens during a powercut in the middle of the night, if an electrical fault occurs or an increase in temperature?

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Fully NSI Gold approved

We are proud to be fully National Security Inspectorate (NSI) Gold approved category 2 ARC, a specialist certification for the fire and security sectors that is renowned to hold the most thorough, professional and stringent standards in the industry.

 

You can have full peace of mind that the monitoring of your systems and the RMS team are performing at the highest quality.

 

Why choose RMS?

We monitor what matters. At RMS, we help sites prevent downtime and financial loss caused by the key systems they rely on. Covering a range of systems and bespoke event triggers, we offer a tailored monitoring service that’s cost-effective and designed to improve your business’ productivity and efficiency.

Uninterrupted Monitoring Service
We can provide a completely uninterrupted monitoring service to our clients, due to our highly secure and self-contained Remote Monitoring Centre. Be rest assured that your key systems will never be compromised by our security.

Advocates for Innovation
We are advocates for innovation and technology development and are constantly striving to embrace new technologies to enhance our service. Our customers experience the most up-to-date technology available for a constantly improved service.

Hand-Picked 5* Team
Our monitoring team are carefully chosen and provides a world-class service. Each operative is SIA licenced, BS7858 vetted, fully trained and together they hold a wealth of experience. Honesty and transparency are central to our customer service provision, so only people who display these traits, as well as demonstrating a belief in providing excellent customer service make the grade.

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