Virtual Concierge Services

Virtual Concierge Services is cost-effective and improves site efficiency and productivity. It eliminates the need for an on-site security guard or employee to verify employees and visitors as well as oversee the site management.

Eliminate the worry of unattended guests, visitors waiting at the front desk or unverified individuals wandering around your site. Our Virtual Concierge Services helps a site to continue to provide a high-quality level of customer experience whilst performing the thorough services needed by the client. 

At RMS, our virtual service is flexible and completely bespoke, so it can be tailored to the wants and needs of the client, depending on their industry and the concierge task needing to be completed. 

We can:

• Verify persons entering & leaving a site. 
• Open/close gates & barriers. 
• Provide access to key boxes.
• Provide full site management.

No matter the industry or size of the site, we have the capability to provide effective virtual concierge services to a highly professional level. 

Benefits of Virtual Concierge Services

• Full site management
• Eliminates need for on-site personnel.
• Improve site security
• Gate & barrier access control
• Professional, honest & transparent service
• Cost effective solution

How Virtual Concierge Services Work

Day to day, a site can have vast amounts of visitors and requests. If not managed probably, security issues can arise with individuals entering the premises either unnoticed or without checking in.  

We’ll use your current CCTV & security system to carry out our Virtual Concierge Services. Our dedicated virtual concierge service team will monitor the premises for visitors and others wanting to gain access. They will perform the necessary actions to check they are permitted to enter and allow them access when necessary. Due to having access to the security system, our team will be able to open gates and barriers and meet and deliver on requests sent to them. 

What Happens Next?

If you are looking for a new Virtual Concierge Services contract, or wish to move an existing one, then we want to hear from you. Get in touch with us on 0330 002 1149. 

One of the RMS team will answer any questions and provide you with a free no-obligation quote.