Business security has evolved massively over the years. Closed-Circuit Television (CCTV) systems have become an integral component for safeguarding assets, employees, and premises, but the question often arises, ‘Should CCTV be actively monitored?’ In this article, we deep dive into CCTV monitoring, providing advice for businesses looking to up their site security.
The Role of CCTV in Business Security
CCTV systems are designed to deter potential threats, document incidents, and aid in the investigation of security breaches. When it comes to security, they serve as a proactive measure against theft, vandalism, and unauthorised access. While the primary purpose of CCTV is to act as a deterrent, the decision to actively monitor the system introduces an additional layer of vigilance that could prove to be a worthwhile investment in the long run.
What is CCTV Monitoring?
CCTV monitoring is usually carried out by a third-party remote monitoring company. They will be specialists in the monitoring of key security systems and will have a dedicated alarm receiving centre (ARC) and team of highly trained monitoring operatives who will monitor a site’s CCTV for certain events, bespoke to the site. Whether that be for trespassing out of hours, a break-in or suspicious activity. If certain activity or an incident is detected, the monitoring operatives will provide a rapid response to the situation, such as notifying the site keyholder or actioning a police response.
The Pros of CCTV Monitoring
When determining whether CCTV should be monitored, businesses should consider the pros of CCTV monitoring.
Rapid Incident Response
Active monitoring allows businesses to respond promptly to unfolding situations, due to the rapid response of the monitoring operatives, such as initiating a police response or notifying the site keyholder. The business can therefore take immediate action in the event of a security breach, which can potentially prevent further damage or loss.
Employee Productivity & Safety
Monitoring CCTV systems can enhance employee safety, security and productivity. Employees may experience a larger sense of safety in their workplace due to knowing there is 24/7 monitoring in place, therefore if an incident was to take place, it would be identified and addressed quickly. Employee crime is also likely to reduce if they know they are being monitored by an external remote monitoring company.
Enhanced Security
The knowledge that a site’s CCTV systems are actively monitored can act as a powerful deterrent and enhance overall site security. Potential criminals will be dissuaded from targeting the site and this reduces the likelihood of any security-related incidents.
The Cons of CCTV Monitoring
Looking at the cons of having your CCTV system monitored is also a good idea when deciding if it’s right for a business.
Privacy Concerns
Actively monitoring CCTV may raise privacy concerns among employees. Striking a balance between security and privacy is crucial, and businesses must establish clear guidelines on the permissible use of surveillance systems. A remote monitoring company that is NSI accredited will work to the latest and highest industry standards and make sure your CCTV monitoring activity is compliant.
Additional Cost
CCTV monitoring carried out by a third party remote monitoring company will be an additional cost for a business. However, many believe it is a worthwhile investment in providing an additional layer of security for a site that can work out more cost-effective long-term. For any business considering taking out a CCTV monitoring contract it is essential to weigh the benefits against the costs.
Advice for Businesses
The decision to actively monitor CCTV systems depends on various factors, which will vary business to business, including the size of the business, available resources, and specific security concerns. When making the decision, it’s important to weigh up the pros and cons of remote CCTV monitoring. Ultimately, a well-implemented CCTV system, whether actively monitored or not, contributes significantly to the overall security of a business. However, if your business has the additional funds, wants to improve their overall site security and have total peace of mind that it is being monitored at all times, then CCTV monitoring would most definitely be the right decision.
If you want to find out more about CCTV remote monitoring, have any questions or want a free quote, get in touch with the RMS team today.
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