Recent news of the impending closure of BT RedCare operations may have understandably caused concern across many providers and businesses. At RMS, we recognise the importance of providing reassurance and clarity during times of change, so we’re outlining what’s happening, how it will impact you and what you need to do to ensure a smooth transition away from BT RedCare.
Understanding the Situation
BT RedCare, a prominent provider of Alarm Transmission Systems (ATS) in the UK, has announced its decision to close its services, effective from August 1st, 2025. This decision has implications for our customers who are currently utilising BT RedCare services and will need to move over to an alternative service provider to ensure their sites continue to be safeguarded.
What You Need To Do
If your sites currently use BT RedCare, you will need to find an alternative provider. Unfortunately, we can’t do this for you but will support you where we can as we continue our commitment to delivering exceptional security solutions.
We recommend that you transition to a new provider within ample time of the closure in order to facilitate a smooth transition and minimal disruption to your daily operations.
Get in Touch
We understand that you may have questions or concerns about how this transition will impact your services. We encourage you to reach out to our team for any assistance or clarification you may need. Whether you prefer to communicate via email, phone, or through our website, we are here to provide you with the support and reassurance you deserve.
Read more about the closure of BT RedCare on their website.
Click here to get in touch or call us on 0330 002 1149.
Share:
