Are you a security installer thinking about using a third-party ARC to remotely monitor your sites? Keep reading to discover what exactly a third-party ARC does and how it can support security installers, as well as the pros and cons of outsourcing your remote monitoring.
What is a third-party ARC?
ARC stands for Alarm Receiving Center. An ARC is a purpose-built facility designed to remotely monitor the security systems of a site. Systems that can be monitored include CCTV or VSS, Site Access, Intruder Alarms as well as fire safety systems. ARCs are manned by professionally trained monitoring operatives who actively monitor a client’s sites 24 hours a day, 365 days a year.
At RMS, we monitor more than just security systems. We can monitor non-security systems such as fridges and freezers, air conditioners, flood warnings and much more.
ARCs receive data and signals from triggered site systems that notify and alert the monitoring operatives of site activity and potential security breaches. The monitoring operatives can then confirm the alarm and action the necessary response.
How can a third-party ARC help security installers?
A third-party ARC can help security installers solely focus on installing systems for their clients as well as other revenue-generating activity. A third-party ARC provides confidence to security installers that their sites are continuously monitored, guaranteeing that no triggered alarm will go unacknowledged. Remote monitoring by a third-party ARC can improve the overall safety and security of an installer’s sites, as well as reduce false alarms. Research shows that a single business can lose approximately £2.9k due to a false fire alarm, with the UK losing over 1 billion every year.
What are the benefits of security installers using a third-party ARC?
There are many benefits of using a third-party ARC if you are a security installer.
Focus on installation work
When outsourcing to a third-party ARC, you can concentrate on what you know best and deliver high-quality installation work and other revenue-generating activities. Delegating other tasks, such as remote monitoring, can be effective in not damaging the quality of your current work.
Provide higher quality service for customers
By offering remote monitoring to your customers via a third-party ARC, you can provide a higher quality and more effective service to clients. This also creates upselling opportunities.
Cost-effective
It can be a more cost-effective option to outsource your remote monitoring to a third-party ARC if you are a security installer, than if you were to carry it out in-house.
Time-efficient
Outsourcing your remote monitoring to a third-party ARC can also save you time, especially if you don’t have an abundance of available resources.
Improve site security & safety
Having any type of remote monitoring in place for your sites will improve their overall safety and security.
So should security installers use a third-party ARC?
Security installers can benefit from using a third-party ARC. Not only can it provide installers with a more vast product offering to their clients, but it also elevates them above their competition, due to being able to offer an advanced remote monitoring service that can improve overall site security and safety. Using a third-party ARC also allows installers to focus on what they know best, designing and installing security systems to a high standard.
Installers can therefore benefit from delegating remote monitoring activity to an ARC, as it can be a time and cost-effective solution for installers of all sizes, compared to the costs and logistics of them taking this on in-house.
Next steps?
If you’re an installer who is interested in working with a third-party ARC to provide remote monitoring for your clients, get in touch today. At RMS, we think of ourselves as an extension of your company, providing honest, transparent and professional service, with a commitment to 5* customer service.
Call us today to discuss your needs and to find out more at 0330 002 1149 or fill out an online contact form.
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