info@remote-monitoring.co.uk

Remote Monitoring Services

We are a 24/7 Alarm Receiving Centre facility that provides fire and security alarm system monitoring for installers across the UK

Guaranteed to reduce unwanted alarms, our monitoring service will save you and your business money, time and effort. Fully NSI Gold approved, we provide reliable and fully bespoke security monitoring solutions to give you and your customers full peace of mind.

Call us today on 0330 002 1149

Trusted by Leading Security Companies

Our Remote Monitoring Services

Having your customers’ fire & security monitored provides an extra level of protection for your business, site and employees. At RMS, we not only provide monitoring services but also system reporting and excellent direct customer service. When it comes to remote monitoring services, it’s important to find an Alarm Receiving Centre (ARC) that holds itself to the highest of standards. RMS are NSI Gold accredited meaning our CCTV, VSS, Fire Alarm and Intruder Alarm monitoring services are second to none.

Fully NSI Gold approved

We are proud to be fully National Security Inspectorate (NSI) Gold approved category 2 ARC, a specialist certification for the fire and security sectors that is renowned to hold the most thorough, professional and stringent standards in the industry.

 

You can have full peace of mind that the monitoring of your systems and the RMS team are performing at the highest quality.

 

Why choose RMS?

We monitor what matters. At RMS, we help sites prevent downtime and financial loss caused by the key systems they rely on. Covering a range of systems and bespoke event triggers, we offer a tailored monitoring service that’s cost-effective and designed to improve your business’ productivity and efficiency.

Uninterrupted Monitoring Service
We can provide a completely uninterrupted monitoring service to our clients, due to our highly secure and self-contained Remote Monitoring Centre. Be rest assured that your key systems will never be compromised by our security.

Advocates for Innovation
We are advocates for innovation and technology development and are constantly striving to embrace new technologies to enhance our service. Our customers experience the most up-to-date technology available for a constantly improved service.

Hand-Picked 5* Team
Our monitoring team are carefully chosen and provides a world-class service. Each operative is SIA licenced, BS7858 vetted, fully trained and together they hold a wealth of experience. Honesty and transparency are central to our customer service provision, so only people who display these traits, as well as demonstrating a belief in providing excellent customer service make the grade.

“I just want to say how impressed I was with the entire tech team yesterday with the switchover at Dulwich Picture Gallery. A complex system was made to look so easy and the engineers have also commented on how good the RMS team have been.” – Matt, Operations Manager
“Having been involved with the fire and security industry for 20 years now, I’ve used various alarm receiving centres. We moved all of our intruder, fire and CCTV connections to RMS around 4 years ago and they are excellent. Their service is the best I’ve had in those 20 years!” – Dorian, CEO & MD
“I highly recommend RMS! Incredible service with a personal touch. Nothing is too much trouble, always service with a smile.” – Hayley, Finance Director
“Since deciding to move to RMS, they've been a massive support to me and my whole team. They've made the process so smooth - never before has a transfer felt so easy! Queries and issues are always dealt with quickly and efficiently, and nothing is too big or small for them to assist with. RMS are professional, easy to talk to and will always go above and beyond. – Rachael, Operations Director

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