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Case Study: Champion Security Installations

November 1, 2020

Champion Security Installations (CSI) are a commercial and residential security provider that make tailor-made security solutions for businesses and homes across the UK.

The company were unhappy with their current alarm monitoring provider and therefore transferred over to RMS, due to wanting a more responsive and efficient customer service experience.

It took 12 months for CSI to transfer over their intruder monitoring business to the RMS monitoring centre, which was a smooth and uninterrupted process. CSI was pleased with the transition and the RMS team ensured that CSI’s customers remained protected at all times without any system downtime during the handover.

CSI is very pleased with the regular communication and support from RMS and has provided the below testimonial:

Over the past 12 months, we have transferred our intruder monitoring business to RMS monitoring centre. Dan and his team have managed this process from end to end ensuring that our customers remain protected and given us peace of mind that our service delivery is uninterrupted. We have regular contact with the monitoring centre ensuring a strong working relationship continues and we look forward to continuing our relationship with the RMS team.

Director at Champion Security Installations

If you would are looking to switch alarm monitoring providers then get in touch to see how we can support the 24/7 monitoring of your business with exceptional customer service. Call us on 0330 002 1149.

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